Dr. Jim Clark is an animal lover, entrepreneur, former multi-practice owner, clinician, and educator.
After working in general and emergency practice for more than 20 years, earning an MBA, and serving as an owner in four ER/Spec practices,
Dr. Clark joined the faculty of the UC Davis School of Veterinary Medicine in 2010, assuming leadership of their Professional Skills curriculum. He currently provides instruction in communication, mental health, career planning, DEI, and business management skills.
Dr. Clark is also a Co-Founder of the educational consulting firm Pet Practice Partners, which is dedicated to providing impactful and cost-effective evidence-based learning for the veterinary profession.
Trust us when we say Jim BRINGS IT on this show, and you’re going to take away some great tools you can start using immediately to become a better communicator.
Topics covered within the conversation include:
- Dr. Clark’s unique career path and professional development
- Today’s pet owners are more informed than ever, for better or worse
- Coaching clients through the treatment plan
- The WISE COACH framework
- It’s all about relationships!
- Examples of open-ended questions and developing rapport with clients
- Tools to become a better communicator in practice
- “Better communication creates greater job satisfaction.”
- The importance of role playing
- Dr. Clark’s Impact Round
Thank you to Dr. Jim Clark for coming on the show! If you’d like to connect with Dr. Clark or learn more about the WISE COACH framework you can find him in the following places:
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– Jonathan Leicht, DVM and Michael Bugg, DVM